Error management
Status code
Description
Retryable
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The table below lists the different error codes that are used in the TES API.
111
Missing mandatory parameter
N
112
Bad parameter format
N
113
Unknown issuer
N
116
Unknown card account
N
117
Unknown device
N
118
Unknown session
N
119
Unknown virtual card
N
120
Unknown purchase
N
121
Unknown request
N
159
Card is blacklisted
N
160
Card is deleted
N
162
Card has unsufficient balance
N
163
Card product not eligible
N
164
Provisioning count exceeded
N
166
Invalid card information
N
167
Card is already provisioned
N
170
Provisioning request declined
N
171
Wallet account mismatch. The wallet account is already associated with a card under different customer name
N
172
Invalid card, unsupported system code
N
173
Invalid card, unsupported service
N
177
Invalid card, invalid area data
N
178
Invalid card, card status is in-station
N
191
Card is expired
N
192
Reader mode attempt exceeded allowed threshold
N
221
Device or wallet server not accessible
Y
231
Device unexpected error
N
232
Device out of memory error
N
321
Operation already on-going for this device
Y
322
Time to live of the operation expired
Y
323
Operation incomplete
N
419
PIN required
N
420
PIN incorrect
N
421
PIN locked
N
432
Operation is not allowed with current card state
N
911
Operation failed
N
921
Unexpected server error
Y
In addition to that, all requests resulting in HTTP 5xx code are considered as retryable.
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