Wallet reason codes
Wallet reason codes describe the recommendation context provided by the token requestor or wallet provider.
The token requestor generates these codes based on end user activity in the wallet application. It can send one or more of these codes in a Tokenization request to the payment network TSP when it recommends step-up authentication.
ACCOUNT_TOO_NEW_SINCE_LAUNCH
Wallet account too new relatively to the launch.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, MDES, VTS
ACCOUNT_TOO_NEW
Wallet account too new relatively to the provisioning request.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, MDES, VTS
ACCOUNT_CARD_TOO_NEW
Wallet account/card pair is newer than the threshold date.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, MDES, VTS
ACCOUNT_RECENTLY_CHANGED
Changes made to the wallet account data within the date threshold.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, MDES, VTS
SUSPICIOUS_ACTIVITY
Suspicious transaction linked to this account. Availability: AXP, MDES, VTS
INACTIVE_ACCOUNT
The account did not have activity in the last year. Availability: AXP, MDES, VTS
HAS_SUSPENDED_TOKENS
Suspended cards in the secure element. Availability: AXP, MDES, VTS
DEVICE_RECENTLY_LOST
The device was in lost mode in the last 7 days for longer than the duration threshold.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, MDES, VTS
TOO_MANY_RECENT_ATTEMPTS
The number of provisioning attempts on the device exceeds the threshold in 72 hours.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, MDES, VTS
TOO_MANY_RECENT_TOKENS
Excessive number of different cards attempted provisioning requests on the device in 24 hours. Availability: AXP, MDES, VTS
TOO_MANY_DIFFERENT_CARDHOLDERS
Provisioning request contains a distinct name in excess of the permitted threshold.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, MDES, VTS
LOW_DEVICE_SCORE
The device score is less than 3. Availability: AXP, MDES, VTS
LOW_ACCOUNT_SCORE
The wallet account score is less than 4. Availability: AXP, MDES, VTS
OUTSIDE_HOME_TERRITORY
Device provisioning location is outside of marketplace store home country. Availability: AXP, MDES, VTS
UNABLE_TO_ASSESS
Rules modelling not available at the time of the request processing (back end systems time out). Availability: AXP, MDES, VTS
HIGH_RISK
Device is considered at high risk for card provisioning (also known as orange flow). Availability: AXP, MDES, VTS
LOW_PHONE_NUMBER_SCORE
The phone number score is less than 3. Availability: MDES, VTS
WALLET_NAME_DOES_NOT_MATCH_CARD_NAME
The cardholder name does not match the name registered in the wallet. Availability: VTS
ACCOUNT_DEVICE_BIND_TOO_NEW
Wallet account to device binding age is below a threshold compared to the tokenization request.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: AXP, VTS
ACCOUNT_ACTIVITY_RECENT
Account activity detected below a certain number of days threshold. This means that a recent account activity was detected.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: VTS
TRANSACTIONS_LAST_12_MONTHS
Number of transactions in the last 12 months below a certain threshold. This means that in the last 12 months a limited number of transactions have been performed.
NOTE: the threshold is defined by the wallet. Please check with the wallet provider. Availability: VTS
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