> For the complete documentation index, see [llms.txt](https://docs.payments.thalescloud.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payments.thalescloud.io/instant-issuance/instant-issuance.md).

# Instant Issuance

Deliver real‑time, compliant card issuance across branches and kiosks using one secure API. Empower customers to receive fully personalised EMV cards within minutes — improving activation, reducing fraud, and streamlining operations across all enrolment journeys.

<a href="/pages/cXbdsEcP4zW07FOLaJSc" class="button primary">Explore Docs</a>

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### Why Instant Issuance?

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#### Instant, ready-to-use cards

Issue personalized EMV cards in real time so customers walk out ready to pay — no postal delays, frictionless activation.

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#### Boosted activation and instant spend.

With on‑the‑spot issuance and immediate activation, banks reach 82% activation rates and see customers generate more transactions from day one, with up to +10 incremental purchases in the first 30 days.

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#### Secure by Design

Built on PCI DSS v4‑certified personalisation and SOC 2 Type II cloud infrastructure for the highest security and compliance levels on the market.

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#### Operational Control at Scale

End‑to‑end stock management, comprehensive reporting, and multi‑branch monitoring ensure full visibility across your entire issuance network.

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### Built for Secure, Real‑Time Card Issuance

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><img src="/files/5vEqUVs8mQYAnWdw64zY" alt=""></td><td><strong>Omni‑channel Integration</strong></td><td>Support branch enrolment, mobile enrolment, clerk‑assisted printing, and kiosk printing — all through a unified cloud platform. Deliver the same seamless customer experience across every issuance channel.</td></tr><tr><td><img src="/files/GtrAsJkioY84b7lT9NS5" alt=""></td><td><strong>Personalisation</strong></td><td>Generate and personalise EMV cards securely in real time using PCI DSS v4‑certified processes. Cards are encoded, printed, and delivered instantly with consistent quality across approved printers.</td></tr></tbody></table>

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><img src="/files/xCNeAvVNIJNTykzNn7f4" alt=""></td><td><strong>Stock Management</strong></td><td>Gain complete visibility over cards and consumables from headquarters to branch to printer. Track virgin, rejected, spoiled cards and ribbon stock, with configurable alerts to avoid outages and waste.</td></tr><tr><td><img src="/files/htsvh2Nfp0xR9gULwEBF" alt=""></td><td><strong>Security &#x26; Compliance</strong></td><td>Leverage the only Instant Issuance solution certified PCI DSS v4, supported by SOC 2 Type II compliance, encrypted APIs, and geo‑redundant cloud infrastructure.</td></tr></tbody></table>

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### <mark style="color:$primary;">Start Building</mark> with Thales

Accelerate your payment solutions and deliver secure, scalable experiences today.

<a href="https://lp.thalesgroup.com/dev-portal" class="button primary">Contact Us</a>&#x20;

&#x20;
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