> For the complete documentation index, see [llms.txt](https://docs.payments.thalescloud.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payments.thalescloud.io/d1-portal/getting-started/view-statistics.md).

# View statistics

You need the **Client Service Delivery Manager** role to view statistics.

* Use this page to review service usage and export results.

Use the screenshots below as a reference.

<figure><img src="/files/FGkqI2QSvtckyJUt3gMx" alt=""><figcaption></figcaption></figure>

### Available metrics

| Metric             | Unit          | Description                                                         |
| ------------------ | ------------- | ------------------------------------------------------------------- |
| Billable cards     | Recurrent     | Cards billed after the first successful business service execution. |
| Billable end users | Recurrent     | End users with at least one executed business service.              |
| Operations         | Transactional | Operations executed in D1 and their final result.                   |

Billable cards remain billable until the end of the deletion month.

Billable end users follow the same billing rule.

### Recurrent metric filters

| Filter         | Description                                               |
| -------------- | --------------------------------------------------------- |
| Issuers        | Filter by issuer name or ID.                              |
| Scheme         | Filter by scheme, such as `VISA` or `MASTERCARD`.         |
| Card products  | Filter by card product.                                   |
| Service groups | Filter by business service combinations used by the card. |

The **Scheme** filter lets you separate metrics by payment network.

Typical values include `VISA` and `MASTERCARD`.

### Transactional metric filters

| Filter         | Description                                                                |
| -------------- | -------------------------------------------------------------------------- |
| Issuer ID      | Filter by issuer name or ID.                                               |
| Scheme         | Filter by scheme, such as `VISA` or `MASTERCARD`.                          |
| Card products  | Filter by card product.                                                    |
| Services       | Filter by business service use case, such as provisioning or Tokenization. |
| Target types   | Filter by consumer or card operations.                                     |
| Operation type | Filter by D1 operation type, such as `DIGITIZE` or `SUSPEND`.              |
| Status         | Filter by the final operation status.                                      |
| Error code     | Filter failed operations by returned error code.                           |

### Use the statistics page

* Dates use `UTC`.
* Use **Split by** to compare values across one dimension.
* Switch between chart and table views as needed.
* Export table results as CSV.
* CSV exports use the `mm/dd/yyyy` date format.

### Split by behavior

Use **Split by** to break one metric into several series.

This helps compare one dimension across the same date range.

| Split by example | Result                                             |
| ---------------- | -------------------------------------------------- |
| Scheme           | Compare `VISA` and `MASTERCARD` in the same chart. |
| Service provider | Compare service usage by provider.                 |

### Operation types shown in statistics

Transactional metrics can be filtered by operation type.

| Operation type | Description                          |
| -------------- | ------------------------------------ |
| `DIGITIZE`     | Creates a digital card from a card.  |
| `SUSPEND`      | Temporarily blocks the digital card. |
| `RESUME`       | Restores a suspended digital card.   |
| `DELETE`       | Removes the digital card.            |

### Chart options

* **Cumulated** adds series values into one bar when supported.
* **Stacked** groups split values in the same bar.
* Some metrics can display as a line instead of bars.

{% hint style="info" %}
Some metrics do not support cumulated or stacked display.

Available metrics and parameters can vary by subscribed service and active role.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.payments.thalescloud.io/d1-portal/getting-started/view-statistics.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.