Use the CCI operator view

Search cards, review operations, and manage digital cards in the CCI.

Access in Pre-Production and Production is for testing only.

The D1 CCI does not include High Availability or support SLA commitments.

You need the D1 CCI Operator role to access the CCI.

• Use this page to search consumers, cards, and digital cards.

Use the screenshots below as a reference.

Search records

• Search by card PAN, card ID, or consumer ID.
• Results depend on the selected organization context.
• A result can include a card and its related digital cards.

This screen allows the operator to retrieve one consumer and all related cards or digital cards from the same search result.

Navigate results

• Use the left tree to move between cards and digital cards.
• The scheme icon identifies the payment network.
• The last four digits help confirm the selected record.

The navigation tree shows:

• the primary scheme of the card
• the last four digits of the card
• each related digital card
• the current status of the selected item

Review details

View	What you can review
Card	Card information, status, eligibility, digitizations, and card operations.
Digital card	Token requestor, status, wallet details, digitizations, LCM, and binding operations.

Statuses and actions

Card and digital card records display their current status in the detail panel.

Available actions depend on that status.

Status	Meaning	Typical actions
Active	The digital card is usable.	Suspend, delete
Suspended	The digital card is temporarily blocked.	Resume, delete

The exact action list can vary by digital card status and available product configuration.

Review operations

• Filter card operations by type.
• Open a row to review detailed checks and results.
• Digitization details can show eligibility and verification steps.
• Failed flows show the failed step and returned result.

Operation types

The operation list groups actions by operation family.

Operation type	Description
Digitizations	Shows operations used to digitize the card. This includes green flow, yellow flow, and red flow outcomes.
Life Cycle Management	Shows LCM actions performed on the card or digital card, such as suspend, resume, and delete.
Binding	Shows binding operations, including scheme-specific binding actions when available.

How to read digitization checks

Digitization details help the operator understand why a request succeeded or failed.

The detail view can show checks performed by:

Check source	Description
Issuer	Verifies issuer-side business or eligibility rules.
Thales Decision Engine	Evaluates D1 decision rules for the request.
Token requestor	Returns scheme or wallet-side checks used during the flow.

The result section shows the final outcome of the digitization.

• If the flow succeeds, the digital card ID is displayed.
• If the flow requires verification, the detail view shows the proposed ID&V methods.
• If the flow fails, the failed verification step is shown in the result.

Manage digital cards

Available actions depend on the current digital card status.

Typical actions include suspend, resume, and delete.

Use the operation history to confirm the result.

Status	Typical actions
Active	Suspend or delete
Suspended	Resume or delete

Issuer notifications

D1 notifies the issuer backend when an LCM action is executed from the CCI.

This notification follows the same service behavior as an API-triggered action.

Use the operation history to confirm that the action was recorded with the expected final status.