> For the complete documentation index, see [llms.txt](https://docs.payments.thalescloud.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payments.thalescloud.io/d1-portal/getting-started/manage-users.md).
# Manage users
{% hint style="info" %}
User management permissions are role-based.
If **Users** does not appear in the left menu, switch to **Account Manager** in the top bar.
{% endhint %}
You need the **Account Manager** role to manage users.
Open **Users** in the left menu to access the user list.
The user list shows all existing users.
Use it to review details, edit access, or change a user status.
### Role permissions
The portal behavior depends on the active role.
| Role | Main permission |
| ------------------------------- | ------------------------------------------------------ |
| Account Manager | Create, edit, and delete portal users. |
| Client Service Delivery Manager | View service usage statistics. |
| D1 CCI Operator | Search consumers, cards, and digital cards in the CCI. |
### Create a user
* First complete the mandory fields (email & full name).
* Next, under **Portal**, select the roles to grant for the new user.
{% hint style="info" %}
**When you create the user**
* The user will receives an email with a temporary password.
* The activation link will stays valid for `24` hours.
* You can assign only roles that you already own.
{% endhint %}
### Delete a user
* Open the user list and select the target user.
* Remove the user from the list view.
* Deleting a user removes portal access.
* Confirm the removal before you continue.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.payments.thalescloud.io/d1-portal/getting-started/manage-users.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.