Manage users

Create, update, and remove portal users.

User management permissions are role-based.

If Users does not appear in the left menu, switch to Account Manager in the top bar.

You need the Account Manager role to manage users.

Open Users in the left menu to access the user list.

The user list shows all existing users.

Use it to review details, edit access, or change a user status.

Role permissions

The portal behavior depends on the active role.

Role	Main permission
Account Manager	Create, edit, and delete portal users.
Client Service Delivery Manager	View service usage statistics.
D1 CCI Operator	Search consumers, cards, and digital cards in the CCI.

Create a user

• First complete the mandory fields (email & full name).
• Next, under Portal, select the roles to grant for the new user.

When you create the user

• The user will receives an email with a temporary password.
• The activation link will stays valid for 24 hours.
• You can assign only roles that you already own.

Delete a user

• Open the user list and select the target user.
• Remove the user from the list view.
• Deleting a user removes portal access.
• Confirm the removal before you continue.