First login & manage credentials

Access the portal, set your password, and register MFA.

Access in Pre-Production and Production is for testing only.

The D1 Portal does not include High Availability or support SLA commitments.

This page covers the first access flow for a new portal user.

• Ask Thales delivery team. to create your account.

• Provide a valid business email address.

Use the screenshots below as a reference for each step.

Before you start

• Wait for an email from [e-mail].

• Open the portal URL from that email.

• Use the email address registered for your account.

The email also confirms the portal roles granted to your user.

Complete first sign-in

1

Request the credential update

Enter your email address on the sign-in page.

Start the credential update flow for first access.

2

Open the email link

Open the email sent by Thales.

Start the update flow within 15 minutes.

3

Register MFA

Open your authenticator application.

Scan the QR code and enter the one-time code.

4

Set your password

Create a password that meets every rule.

Confirm the password and save it.

5

Sign in to the portal

Return to the sign-in page.

Enter your password and the MFA code.

After sign-in, the portal opens the Digital Payment Dashboard & gives access to the features available for your role and selected organization context.

Reset password or MFA

Select Forgot Password on the sign-in page.

Use the email link to restart the password and MFA setup flow.