Welcome to our new developer portal! Use the "Ask" button to chat with our AI Agent.

Error codes table

This page lists the error codes returned by the batch file processor.

These errors are reported in the output batch file. They can occur while processing the batch file or while executing a specific operation (for example, decrypting the card data).

Errors can occur at two levels:

  • Header level: The error impacts the input file. The level is H in the table.

  • Record level: The error impacts a specific record. The level is R in the table.

ERROR CODE
LEVEL
DESCRIPTION
DETAILS

100

H

INVALID_HEADER

The header in the batch file is not compliant with the definition.

102

H

FILE_TOO_BIG

The file size exceeds the maximum allowed.

103

H

INVALID_JSON_FILE

Check the file schema.

104

H

NO_MIGRATION_RECORDS

No records were found in the processed file. Check the file format and the schema.

105

H

MANDATORY_PARAMETER_MISSING_HEADER

A required parameter is missing from the header. Check the definition.

106

H

FIELD_INVALID_FORMAT

A parameter in the file does not match the expected format. Check the definition.

107

H

DUPLICATE_ROW_ID

Each record must have an incremental rowId. Check the definition.

110

H

INVALID_SIGNATURE

Signature verification failed. Check the key used and the signature computation.

111

H

MISSING_SIGNATURE

The signature is required. Check the definition.

112

H

WRONG_CONFIGURATION

No configuration was found for the provided issuerId. Contact the Thales delivery team.

113

H

UNKNOWN_ISSUER

The issuerId in the batch file does not match any configured issuer. Contact the Thales delivery team.

114

R

CRYPTO_ERROR

An error occurred while decrypting the record data. Contact the Thales delivery team.

115

R

UNKNOWN CARD PRODUCT

The provided cardProductId does not match any configured card product. Contact the Thales delivery team.

116

H

BAD_FILE_EXTENSION

The batch file extension is not recognized. Check the overview.

117

H

BAD_FILE_NAME

The batch file name is not recognized. Check the overview.

130

H

DUPLICATE_FILE_NAME

A batch file with the same name has already been processed. Please ensure batch files are unique.

197

H

UNKNOWN_OPERATION

The operation in the batch file header is not recognized. Check the definition.

199

H

PARSING_ERROR

An unexpected error occurred while parsing the header. Contact the Thales delivery team.

201

R

Incorrect FPAN/Exp format

The card data is not compliant with the expected format. Check the definition.

202

R

INVALID_RECORD

The record is not valid. Check the definition.

203

H

MANDATORY_PARAMETER_MISSING_RECORD

A required parameter is missing from the record. Check the definition.

300

R

TIG migration token failed

An unexpected error occurred during token migration. Contact the Thales delivery team.

900

R

INTERNAL_ERROR

An unexpected system error occurred while parsing records. Contact the Thales delivery team.

Last updated

Was this helpful?