> For the complete documentation index, see [llms.txt](https://docs.payments.thalescloud.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payments.thalescloud.io/central-issuance/implement-central-issuance/card-order/packaging.md).

# Packaging

<figure><img src="/spaces/ol7FqojHqm5it3effNc4/files/NKySPGecYvOYF0rgez9M" alt="" width="563"><figcaption><p>Packaging options for physical cards.</p></figcaption></figure>

After personalization, D1 inserts the physical card into the configured packaging. Packaging can be an envelope, sleeve, or box (depending on your setup).

### Select a packaging

D1 selects the packaging from your request fields. It applies the rules defined during D1 onboarding.

### Inputs used for personalization

Required D1 API inputs:

* `services.packaging`: Packaging identifier configured during D1 onboarding.

Optional D1 API inputs:

* `packagingConfig.inserts`: Insert identifiers to add to the package (for example, flyers or legal notices).

Each insert identifier must be configured and allowed for your program.

#### Example (request excerpt)

```json
{
  "services": {
    "packaging": "standard-envelope"
  },
  "packagingConfig": {
    "inserts": ["welcome-letter", "terms-and-conditions-v3"]
  }
}
```

### Configuration in D1

During D1 onboarding, Thales configures:

* Supported packaging identifiers.
* Rules to select packaging (when multiple options exist).
* Allowed insert identifiers and their handling rules.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.payments.thalescloud.io/central-issuance/implement-central-issuance/card-order/packaging.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.