> For the complete documentation index, see [llms.txt](https://docs.payments.thalescloud.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payments.thalescloud.io/central-issuance/implement-central-issuance/card-order-tracking/track-orders-on-demand.md).

# Track orders on demand

Your issuer backend can query the current production and shipment status at any time.

This is useful to reconcile state after missing notifications.

### Required APIs

<table><thead><tr><th width="190.39996337890625">API</th><th width="176">Inbound/Outbound</th><th>Description</th></tr></thead><tbody><tr><td><a href="/pages/lHQdBIzJy5oOXYM5IvQJ#get-issuers-issuerid-physicalcards-cardid-productionstatus">Get card order status</a></td><td>Issuer -> Thales D1</td><td>Retrieve the latest status for a physical card order.</td></tr></tbody></table>

### API Inputs

Required D1 API inputs:

* `issuerId`: Unique identifier of the issuer.
* `cardId`: Unique identifier of the card.

### Response

The response uses the same `operations` object as notifications.

See [Card order tracking](/central-issuance/implement-central-issuance/card-order-tracking.md) for the field definitions.

#### Example

{% tabs %}
{% tab title="Request" %}
{% hint style="info" %}
Replace the placeholders with your environment values. Refer to the API reference for the exact endpoint path and authentication scheme.
{% endhint %}

```bash
curl -X GET \
  "https://{base_url}/issuers/{issuerId}/physicalcards/{cardId}/productionstatus" \
  -H "Authorization: Bearer {access_token}" \
  -H "Accept: application/json"
```

{% endtab %}
{% endtabs %}


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