Track orders on demand

Your issuer backend can query the current production and shipment status at any time.

This is useful to reconcile state after missing notifications.

Required APIs

API	Inbound/Outbound	Description
Get card order status	Issuer -> Thales D1	Retrieve the latest status for a physical card order.

API Inputs

Required D1 API inputs:

• issuerId: Unique identifier of the issuer.

• cardId: Unique identifier of the card.

Response

The response uses the same operations object as notifications.

See Card order tracking for the field definitions.

Example

Request

Replace the placeholders with your environment values. Refer to the API reference for the exact endpoint path and authentication scheme.

curl -X GET \
  "https://{base_url}/issuers/{issuerId}/physicalcards/{cardId}/productionstatus" \
  -H "Authorization: Bearer {access_token}" \
  -H "Accept: application/json"