Bring real‑time visibility and global scalability to your card issuance — reducing cost‑to‑serve, improving customer satisfaction, and supporting worldwide issuance while streamlining your operational processes.

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Why Central Issuance?

Real‑time visibility instead of batch black boxes

Track every step of the issuance journey—from order to delivery—in real time, eliminating uncertainty for operations teams and cardholders.

Lower cost‑to‑serve at scale

Reduce “Where is my card?” calls, manual investigations, failed deliveries, and unnecessary reissues through instant updates and proactive exception handling.

Scale globally without multiplying integrations

Enter new countries quickly without creating operational overhead with a single access to Thales’ global network of perso centers and partner bureaus

Deliver a superior same day issuance experience

Enhance your support to premium or urgent same‑day card issuance with extended production cut‑offs and immediate order confirmation

Built for Real‑Time Card Issuance Operations

Real‑Time Card Ordering

Submit issuance requests anytime and receive immediate confirmation, extending production cut‑off times by up to 25% compared to batch processing.

Production Tracking

Get real‑time notifications as cards move through personalization steps at Thales bureaus worldwide.

Delivery Tracking

Track shipments in real time with any carrier, giving operations and customer service teams precise, actionable status updates.

Instant Pulls

Update card records in real time—hold, destroy, accelerate, or change delivery details—with immediate confirmation.

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Accelerate your payment solutions and deliver secure, scalable experiences today.

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