> For the complete documentation index, see [llms.txt](https://docs.payments.thalescloud.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.payments.thalescloud.io/central-issuance/central-issuance.md).

# Central issuance

Bring real‑time visibility and global scalability to your card issuance — reducing cost‑to‑serve, improving customer satisfaction, and supporting worldwide issuance while streamlining your  operational processes.

<a href="/pages/cXbdsEcP4zW07FOLaJSc" class="button primary">Explore Docs</a>

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### Why Central Issuance?

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#### Real‑time visibility instead of batch black boxes

Track every step of the issuance journey—from order to delivery—in real time, eliminating uncertainty for operations teams and cardholders.

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#### Lower cost‑to‑serve at scale

Reduce “Where is my card?” calls, manual investigations, failed deliveries, and unnecessary reissues through instant updates and proactive exception handling.

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#### Scale globally without multiplying integrations

Enter new countries quickly without creating operational overhead with a single access to Thales’ global network of perso centers and partner bureaus

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#### Deliver a superior same day issuance experience

Enhance your support to premium or urgent same‑day card issuance with extended production cut‑offs and immediate order confirmation

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### Built for Real‑Time Card Issuance Operations

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><img src="/files/uT282BaadKjGW8nrC0Rt" alt=""></td><td><strong>Real‑Time Card Ordering</strong></td><td>Submit issuance requests anytime and receive immediate confirmation, extending production cut‑off times by up to 25% compared to batch processing.</td></tr><tr><td><img src="/files/1NrLhaaPmLBDeoDOjdem" alt=""></td><td><strong>Production Tracking</strong></td><td>Get real‑time notifications as cards move through personalization steps at Thales bureaus worldwide.</td></tr></tbody></table>

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><img src="/files/Bhx0bK2neZ0JH19LzoIx" alt=""></td><td><strong>Delivery Tracking</strong></td><td>Track shipments in real time with any carrier, giving operations and customer service teams precise, actionable status updates.</td></tr><tr><td><img src="/files/WS8dAWtZtdj7HNXZjMaN" alt=""></td><td><strong>Instant Pulls</strong></td><td>Update card records in real time—hold, destroy, accelerate, or change delivery details—with immediate confirmation.</td></tr></tbody></table>

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><img src="/files/pGqiR2m9XfWlXkUSet8k" alt=""></td><td><strong>Tracking Hub</strong></td><td>Receive real-time shipment tracking notifications for all your portfolio, even for cards not personalized by Thales.</td></tr></tbody></table>

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## They trust us

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### <mark style="color:$primary;">Start Building</mark> with Thales

Accelerate your payment solutions and deliver secure, scalable experiences today.

<a href="https://lp.thalesgroup.com/dev-portal" class="button primary">Contact Us</a>&#x20;

&#x20;
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